FAQs

Standard check-in time is from 12 noon to 2:00 P.M while check-out time is 12 PM. Kindly note that check-in time may be shifted to 3:00 PM during high occupancy periods.

Make your way out of bed with our timely wake-up call. Please press service key “100” for assistance.

Please dial service key “100” for assistance.

Housekeeping services are available. Shoeshine service is offered to guests upon request. Please press the service key “100” for assistance. 

Stay connected during your stay with 40MB bandwidth internet service provided throughout our guestrooms and public areas. Please log-in with your username and password provided at check-in. 

Requests for early check-in and late check-out are honored but subject to availability. Allowable free-of-charge early check-in is from 12 PM and late check-out until 2 PM only. This privilege is extended to guests who book directly with us. Applicable charges will be billed for any exceeding hour.

Yes, we store luggage free of charge subject to availability of storage space. World Lilies Hotel reserves the right to deny storage of oversized and suspicious items. 

We don’t have elevator, but our staircases are equipped with a high-level security feature that enable guests to access each designated floor with ease.

As much as we love pets, unfortunately, we are unable to accommodate them in our rooms or any of our common areas. We can help refer you to the local pet house, while you choose to stay with us.

Yes, however parking space is subject to availability. Registered hotel guests are entitled to one (1) complimentary parking slot per room. 

Yes, we have PWD rooms specially made available for senior citizens and persons with disabilities. 

Please note that additional charges are applicable to linen stains and other cleaning, or damages caused intentionally or unintentionally. Penalties vary depending on the extent and severity of the damage. These include, but are not limited to, cleaning, repair, or replacement charges for stained walls, vomit, blood and food stain on linens, and broken furniture and fittings. The exact cost will be determined on a case-by-case basis by the Manager in charge. 

Healthier. Happier. Fresher. World Lilies Hotel is committed to catering to the needs of all guests. A designated smoking area is located on the ground floor for your convenience. However, usage of shisha, cigarettes, vape pens, and e-cigarettes is prohibited in all guest rooms. A fee equivalent to 20,000.00 per incident will be charged to your account if a smoking incident occurs in your room during your stay. 

Our front desk will be glad to assist you with your flight information, reconfirmation and airline schedules. Please press the service key “100” for assistance.

Please dial “100” for more information or assistance.